Terms & Conditions

Welcome to Zalleve. By using our website, placing an order, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully.


1. General

  • This website is operated by Zalleve, based in Karachi, Pakistan.

  • By accessing our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent/guardian.

  • We reserve the right to update or modify these terms without prior notice.


2. Products & Orders

  • All handbags are designed and manufactured by Zalleve.

  • Product images are for representation; slight variations in color or texture may occur due to photography or screen settings.

  • We reserve the right to cancel any order in case of stock unavailability, incorrect pricing, or suspicious activity.


3. Pricing & Payments

  • All prices listed are in PKR (Pakistani Rupees) unless stated otherwise.

  • We accept [insert payment methods: COD, Bank Transfer, Easypaisa/JazzCash, etc.].

  • Prices may change without prior notice, but confirmed orders will not be affected.


4. Shipping & Delivery

  • We deliver across Pakistan via trusted courier partners.

  • Delivery time is typically 3–7 working days, depending on your location.

  • Customers must provide accurate shipping details. We are not responsible for delays due to incorrect addresses.


5. Returns & Exchanges

  • Returns/exchanges are accepted within 7 days of delivery if the product is unused, undamaged, and in its original packaging.

  • Customers are responsible for return shipping costs unless the item delivered was incorrect or defective.

  • Refunds (if applicable) will be processed within 7–10 working days after product inspection.


6. Liability

  • Zalleve is not liable for indirect damages, delays, or losses caused by third-party couriers or service providers.

  • We are not responsible for misuse of products after purchase.


7. Privacy

Your personal information is handled according to our [Privacy Policy]. We do not sell customer data to third parties.