At Zalleve, customer satisfaction is our priority. Every product is carefully inspected before dispatch to ensure it meets our quality standards. However, if you still receive a damaged or faulty item, you may request a return or exchange under the following terms:
Returns and exchanges are accepted within 7 days of delivery.
Items must be unused, in original packaging, and with all tags intact.
Contact our Customer Care at 03313854228 to initiate a return or exchange request.
Ship the item(s) back to:
Office # 202, Phase-2, Extension, Plot No. 63-C, Street 21 Commercial, DHA, 75500
The item must reach us in the same condition as received.
Refunds are issued via bank transfer & gift voucher
Refunds apply to the product value only and do not include shipping charges.
Return shipping charges are the responsibility of the customer.
Customers may exchange items for another size, colour, or product (subject to stock availability).
Return shipping charges are the responsibility of the customer.
Zalleve is not liable for shipping delays caused by the courier.
Sale items, discounted products, or customized pieces may not be eligible for returns or exchanges (unless defective).
For any assistance, please contact our support team before sending back a product.
